Everything You Need to Know
Clear answers to the questions we hear most often. If you do not find what you need, just ask.
Contacting factories directly works for experienced buyers with local presence and fluent Chinese. For most brands, the real risks are hidden: unreliable suppliers, changing quotes, quality drift, compliance gaps, and communication delays. We act as your on-the-ground team — vetting factories, managing production, inspecting quality, and solving problems before they become expensive mistakes.
We are transparent about pricing. Depending on the service and partnership model, we either charge a service fee based on project scope or operate under an annual sourcing office retainer. We do not hide markup inside factory prices. Our goal is for you to see real value in risk reduction, quality control, and time saved.
Yes — and we encourage it. Our office includes meeting rooms and a sample showroom. You can inspect samples, meet your sourcing team, and even arrange joint factory visits. Book a visit through our contact page and we will coordinate a meaningful itinerary.
MOQ depends on the product, material, and factory. We negotiate on your behalf and often find ways to reduce first-order risk. Samples are typically charged at factory cost plus shipping. We coordinate sample development, revisions, and approval before mass production begins.
Quality control is integrated into every stage. We verify samples, conduct in-process inspections, perform pre-shipment checks, and provide photo and video reporting. For clients who need it, we can arrange piece-by-piece inspection or third-party lab testing.
Lead times vary by product complexity, factory schedule, and order quantity. Sample development typically takes 2–4 weeks; mass production 4–8 weeks after sample approval. We coordinate shipping by sea, air, or rail based on your timeline and budget, and we provide full documentation support.
Yes. We guide clients on EU regulations including CE marking, GPSR, REACH, packaging requirements, and necessary documentation. We coordinate with factories to ensure labeling and certification are correct before shipment, reducing the risk of customs delays or market-entry issues.
We focus on consumer goods, home and living, lifestyle products, electronics accessories, promotional products, and light industrial products for e-commerce and retail. We are honest about categories where we are not the best fit, such as advanced medical devices, chemicals, or heavy machinery.
Still Have Questions?
We respond to inquiries within 4–12 hours. Ask us anything about your product, market, or sourcing challenge.